Support
- 24/7 live help desk
- Onsite support across Tampa Bay
- Help desk portal
IT help desk for Tampa Bay small businesses
Let's solve your tech issue. Today, and for good.
Slow computers, flaky Wi-Fi, an email that looks a little too suspicious? Call ShowTech and a real person helps you right now. Then ShowTech One, our flat-rate managed IT plan, keeps the next problem from showing up at all.
- Real person in under 4 min
- 24/7/365 live help desk
- 98% client satisfaction
The issue picker
Tap whatever's bugging you. We'll show you exactly which parts of ShowTech One take care of it, and watch it go from problem to solved.
What's your tech issue?
0 of 8 solved
Pick an issue above to see how ShowTech One solves it.
Solved with ShowTech One
Slow computers, fixed and kept fast
Sound familiar? Everything takes forever to open, and the spinning wheel is basically a coworker.
We fix today's headache first. Then the plan keeps working in the background so this one doesn't come back next month.
How ShowTech One solves slow computers:
- Automated patchingWindows, Office, Java and Adobe updates install on a schedule, so machines stop bogging down with backlogged updates.
- Real-time health monitoringWe see failing drives, full disks and runaway programs early, often before you notice the lag.
- Hardware procurement & device inventoryWhen a machine is truly past its prime, we tell you honestly and help you source the right replacement.
Solved with ShowTech One
Email that just works
Sound familiar? Outlook won't sync, messages vanish, or someone keeps getting locked out of their inbox.
We fix today's headache first. Then the plan keeps working in the background so this one doesn't come back next month.
How ShowTech One solves email trouble:
- 24/7 live help deskCall any time and a real person walks you through it or remotes in to fix it on the spot.
- Microsoft 365 security & monitoringWe watch for odd sign-ins, forwarding rules and misconfigurations that break or endanger email.
- Microsoft 365 backupEmail, OneDrive, SharePoint and Teams are backed up, so a deleted folder is a quick restore, not a crisis.
Solved with ShowTech One
Steady Wi-Fi and a network you can trust
Sound familiar? Video calls freeze, the signal disappears in the back office, and the router gets rebooted daily.
We fix today's headache first. Then the plan keeps working in the background so this one doesn't come back next month.
How ShowTech One solves wi-fi drops:
- Real-time network monitoringWe get alerted when gear goes offline or struggles, and we usually start working on it before anyone calls.
- Guest Wi-Fi securityVisitors get internet without getting anywhere near your business network.
- Onsite support across Tampa BayWhen it's a cable, an access point or a closet full of spaghetti, a tech comes to you.
Solved with ShowTech One
Printers that behave (mostly)
Sound familiar? It's offline again. Or it printed 40 pages of symbols. Or only one person can print to it.
We fix today's headache first. Then the plan keeps working in the background so this one doesn't come back next month.
How ShowTech One solves printer chaos:
- Help desk portal + phone supportReport it in seconds and track it until it's done, no more sticky notes on the printer.
- Device inventoryWe keep a record of every printer, driver and computer, so fixes are faster and nothing gets forgotten.
- Onsite supportIf it needs hands, we send hands. We'll also tell you when it's time to stop fighting an old printer.
Solved with ShowTech One
A security safety net that never sleeps
Sound familiar? A weird email, a pop-up demanding payment, or a coworker who clicked something they shouldn't have.
We fix today's headache first. Then the plan keeps working in the background so this one doesn't come back next month.
How ShowTech One solves security scare:
- Endpoint detection & response (EDR)Every computer is watched for threats around the clock, and suspicious activity can be stopped fast.
- DNS filteringKnown-bad websites get blocked before they ever load, even when someone clicks a sketchy link.
- Phishing simulations & security trainingMonthly practice emails and bite-size lessons help your team spot the real thing.
Solved with ShowTech One
Backups you can actually count on
Sound familiar? Files live on one laptop and "the cloud," and nobody is quite sure what's actually saved.
We fix today's headache first. Then the plan keeps working in the background so this one doesn't come back next month.
How ShowTech One solves no backups:
- Microsoft 365 backupEmail, SharePoint, OneDrive and Teams data is backed up separately from Microsoft's own copy.
- Backup monitoring & health alertsWe check that backups actually finish, and we act when one doesn't.
- Risk assessmentsWe map what's critical, where it lives and how fast you'd need it back, then close the gaps.
Solved with ShowTech One
Logins sorted, access under control
Sound familiar? Password resets eat up your morning, and former employees may still have access to things.
We fix today's headache first. Then the plan keeps working in the background so this one doesn't come back next month.
How ShowTech One solves locked out:
- Permissions managementThe right people get the right access, and offboarding actually removes it.
- Admin-on-demand privileged accessAdmin rights are granted only when a task needs them, which closes a favorite door for attackers.
- 24/7 live help deskLocked out at 6 a.m. before a big meeting? Call, and a real person gets you back in.
Solved with ShowTech One
Updates handled, quietly
Sound familiar? Pop-ups beg for restarts, software is years old, and nobody knows what's safe to install.
We fix today's headache first. Then the plan keeps working in the background so this one doesn't come back next month.
How ShowTech One solves nagging updates:
- Automated patchingOperating system and app updates roll out on a schedule that respects your workday.
- Change auditingWe keep a record of what changed and when, so surprises are easy to trace and undo.
- IT roadmap & budgetingAging software and hardware get planned replacements, not emergency purchases.
Fix it, then forget it
Most IT help stops at the fix. ShowTech One keeps going.
When you search "solve my tech issue," you want one thing: the problem gone. Fair. But the printer that jammed today usually has a cousin who'll jam next week. A one-time fix leaves you waiting for the next emergency. ShowTech One pairs a fast fix with ongoing care, so you stop being your company's accidental IT person.
Today
We take care of the thing that's driving you nuts
- A real person answers, typically in under 4 minutes
- Remote fixes on the spot, onsite visits when it needs hands
- Plain-English updates, no tech-speak
- Every request tracked in your help desk portal
Every day after
We quietly stop the next one before it starts
- 24/7 network, backup and security monitoring
- Automated patching for Windows, Office, Java and Adobe
- Monthly phishing practice so your team spots the fakes
- Quarterly planning so upgrades are budgeted, not surprises
How it works
From "ugh, not again" to handled in three easy steps
- 1
Tell us what's wrong
Call 813-793-4700 or send a quick note. No account number, no phone tree maze. Just describe the problem the way you'd tell a friend.
- 2
Get a free IT checkup
We look at your computers, network, email and backups, then explain what we found in plain language. You get a straightforward quote for ShowTech One sized to your business.
- 3
Relax into one flat rate
One predictable monthly rate covers help desk, security, monitoring, backup and planning. No hidden fees and no surprise invoice every time someone calls.
The ShowTech One managed IT plan
Everything a small business needs from IT, in one plan
ShowTech One isn't a menu of add-ons you have to decode. It's a complete bundle: the people who answer your calls, the tools that guard your data, and the planning that keeps you ahead. Here's how it breaks down.
Security
- Endpoint detection & response
- DNS filtering & guest Wi-Fi security
- Admin-on-demand access
- Microsoft 365 security
- Phishing simulations & training
Monitoring & Backup
- Network & backup monitoring
- Automated patching
- Microsoft 365 backup
- Health alerts & change auditing
Strategy & Compliance
- Quarterly vCIO meetings
- IT roadmap & budgeting
- Risk assessments
- Compliance guidance & audit prep support
People & Tools
- Microsoft 365 training guides
- Permissions management
- Device inventory
- Hardware & software procurement
Your tech issue is waiting. So is a real person.
Call now and a member of the ShowTech help desk typically answers in under 4 minutes, 24 hours a day, every day of the year. Bring the problem; we'll bring the fix.
When IT Problems Disappear, Productivity Thrives
Local, and proud of it
Computer problems? Your Tampa neighbors have you covered.
ShowTech Solutions is locally owned and based in downtown Tampa, and we've been solving computer problems for small businesses across Tampa Bay for more than 16 years. When something needs a person in the room, our techs drive to you, whether that's an office in Westshore, a showroom in Clearwater or a nonprofit in St. Pete.
We work with the kinds of businesses that make this area run: nonprofits, schools, law firms, CPAs and financial offices, real estate teams and manufacturers. Every one of them gets the same treatment. You'll know us by name, and we'll know your setup. You're never just a ticket number to us.
- Tampa
- St. Petersburg
- Clearwater
- Brandon
- Westshore
- Largo
- Wesley Chapel
- Tampa Bay area
- <4 mintypical time to a real person on the phone
- 98%help desk satisfaction, last 12 months
- 24/7live help desk, 365 days a year
- 16+years serving Tampa Bay businesses
Recognized for doing it right
- GTIA Cybersecurity Trustmark
- 2025 Channel Partners MSP 501
- SonicWall Partner Awards 2026 Central Partner of the Year
- Official IT partner of Tampa Bay Sun FC
Why flat rate IT support works
Stop paying by the hour for problems that keep coming back
Hourly, call-when-it-breaks IT sounds cheap until you add it up. Every visit is a new bill, so people hesitate to call. Small problems sit and grow. And the shop you're paying actually earns more when things go wrong, which is a strange incentive for the folks responsible for keeping things right.
Flat rate IT support flips that around. With ShowTech One, your monthly rate stays the same whether you call once or fifty times. That means your team asks for help the moment something feels off, and we're motivated to prevent issues instead of billing for them. Your rate is based on the size of your business and what you need, and we spell it out after a free IT checkup. No hidden fees, no fine-print surprises.
It also means one number to call for nearly everything tech. Wondering if a new laptop is worth it? Need a new hire set up with email by Monday? Not sure whether that invoice email from "your bank" is real? That's all part of the job.
Start here
Tell us your tech issue. We'll take it from there.
Send a quick note and someone from ShowTech will get back to you, usually the same business day. Want help faster? Calling is always quickest.
Think you've been hacked right now?Don't wait on a form. Call 813-793-4700 immediately, and don't power off or wipe anything until we've talked.