A real person, fast
Call ShowTech and a human typically answers in under 4 minutes. Not a chatbot, not a voicemail box that calls you back tomorrow. The help desk runs 24/7/365, so 7 p.m. on a Friday counts too.
Why ShowTech Solutions
The IT help desk Tampa businesses actually like calling
Lots of companies can fix a computer. What makes ShowTech different is how it feels to work with us: fast answers, friendly people, honest pricing, and a team that remembers your name and your setup. Here's what you can count on.
Six reasons people stick with us
One flat rate, honestly priced
ShowTech One is a single, predictable monthly rate based on your size and needs. There are no hidden fees and no meter running when you call. We'd rather you call early than sit on a problem to save money.
Local and in person
We're locally owned and headquartered in downtown Tampa, with techs who head onsite across Tampa Bay. We've been doing this here for more than 16 years, and we plan to be around for a long time.
Security comes first
Every ShowTech One plan includes layered protection: threat detection on every computer, web filtering, Microsoft 365 monitoring and phishing training. ShowTech holds the GTIA Cybersecurity Trustmark.
Plain English, always
We explain what happened and what we did without the jargon. If something needs your decision, we'll lay out the options and our honest recommendation, then let you choose.
We plan ahead with you
Quarterly vCIO meetings and an IT roadmap mean replacements and upgrades show up in your budget long before they show up as emergencies.
Side by side
Call-when-it-breaks IT vs. ShowTech One
If you've been relying on a "computer guy" or an hourly shop, here's how the day-to-day experience changes.
| What happens when… | Hourly break-fix IT | ShowTech One |
|---|---|---|
| Something breaks | You call, wait for a callback, and hope they're free this week. | A real person typically answers in under 4 minutes, 24/7/365. |
| The bill arrives | It depends on how bad the month was. | The same flat monthly rate. No hidden fees. |
| A threat shows up | Usually noticed after the damage is done. | Monitored around the clock with EDR, DNS filtering and Microsoft 365 alerts. |
| Backups fail | Discovered on the day you need them. | Backup monitoring flags failures so they get fixed. |
| Updates are due | Pop-ups get ignored for months. | Automated patching on a schedule that respects your workday. |
| You plan next year | Guesswork, then surprise purchases. | Quarterly vCIO meetings and an IT roadmap with budget. |
What you can expect
Your first 30 days with ShowTech One
Switching IT providers sounds like a hassle. We make it painless, and we handle the heavy lifting so your team can keep working.
- Free IT checkupWe review your computers, network, Microsoft 365, backups and security, then walk you through what we found in plain language.
- A clear proposalYou get a flat monthly rate for ShowTech One sized to your business, with exactly what's included. No pressure, no fine print.
- Smooth onboardingWe document your environment, install our protection and monitoring, and coordinate with your previous provider if you have one.
- Quick wins firstWe tackle the problems that annoy your team the most, so you feel the difference in week one.
- Meet your help deskYour team learns how to reach us by phone, email or portal, and that there's no such thing as a dumb question.
- Your first roadmapWe set priorities together for the next few quarters, from security gaps to aging hardware.
Recognition
Trusted locally, recognized nationally
We don't chase trophies, but it's nice when the industry notices the work. ShowTech Solutions has been recognized for both security practices and overall service quality, and we're proud to be the official IT partner of Tampa Bay Sun FC.
Beyond Tampa, ShowTech has additional offices in Birmingham, Alabama and Mount Carmel, Illinois, which gives us the depth of a bigger team while staying a locally owned company at heart.
- GTIA Cybersecurity Trustmark
- 2025 Channel Partners MSP 501
- SonicWall Partner Awards 2026 Central Partner of the Year
- 2026 MSP Titans of the Industry Southeast Finalist
- Official IT partner of Tampa Bay Sun FC
See the difference for yourself
Book a free IT checkup and meet the team. Worst case, you walk away with a clear picture of your technology and a few free tips.
When IT Problems Disappear, Productivity Thrives